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The Single Point of Access (SPOA)

Adult Single Point Of Access (SPOA)

Single Point of Access (SPOA) expedites access to care management, housing and Assertive Community Treatment (ACT) services for adults ages 18+ diagnosed with serious and persistent mental illness who are striving to remain healthy and stable in the community.

Lakeview Health Services coordinates the SPOA committee and the referral process for residents of Ontario and Seneca Counties. Services include care management, intensive case management, ACT Team services, and housing through Lakeview’s community residences, licensed apartments and supported housing programs.

Programs may be accessed by completing a SPOA referral form and supplying the required clinical documentation. Based on established eligibility criteria and identified need, the SPOA will make referrals to the most suitable programs. Referral forms may be completed by the individual’s clinician, who can expedite the process by including the necessary clinical documentation.

Referral assistance may also be provided by contacting Lakeview’s Outreach Advocates as follows:

  • Ontario County: Ann Loughney (315) 789-0550

  • Seneca County: Jessica Watts (315) 789-0550

  • Yates County: Melanie Sullivan (315) 694-7444

Referral forms are available through area service providers, on the Lakeview website, or by calling 315-789-0550 to ask for a packet.

For additional information, please contact:

Betsy Fuller
Ontario-Seneca Adult SPOA Referral Coordinator
(315) 789-0550 ext. 2132

 

Children & Youth Single Point Of Access (C&Y SPOA)

The C&Y SPOA is responsible for implementation and management of the Single Point of Entry/Accountability program for community-based children and youth services for Ontario County. 

Lakeview Health Services coordinates the SPOA committee whose role is to identify those children with the highest risk of placement in out-of-home settings and to develop appropriate strategies to manage those children in their home communities whenever possible.  Services include case management, intensive case management, Functional Family Therapy Program (FFT),     Multisystemic Treatment Program (MST),  Home and Community Based Services Waiver Program (HCBS),  Community Residences (CR), Residential Treatment Facilities (RTF), and Finger Lakes Parent Network.   

Programs may be accessed by completing a SPOA referral form and supplying the required clinical documentation. Based on established eligibility criteria and identified need, the SPOA will make referrals to the most suitable programs. Referral forms may be completed by the individual’s clinician, who can expedite the process by including the necessary clinical documentation.

Referral forms are available through area service providers, on the Lakeview website, or by calling 315-789-0550 to ask for a packet.

For additional information, please contact:

Kris Sweeney
C&Y SPOA Referral Coordinator
(585) 393-2993

 

 

Click Below to Download the Adult SPOA Referral Packet

SPOA Referral Packet

Mail completed referral packet to

  • Lakeview Health Services, Inc.
  • Attention: SPOA
  • 611 W. Washington St. Geneva, NY 14456
  • Phone: (315) 789-0550
  • Fax: (315) 789-0555